Policies and Waiver Form

Your pet’s safety and well-being is our first priority. We will take every precaution to ensure a positive and safe experience.

We stand behind the training methods we use, which are based on the scientific principles of how dogs learn (aka learning theory). From experience we know that correctly applied, these methods are highly effective.

Please note, the individual success of you and your dog depends on your commitment to your dog’s training. Therefore, we cannot guarantee success.

We use positive reinforcement, rather than corrections, so to teach the dog what we want instead of just saying “No!”

Fuzzy Buddy Pet Services reserves the right to decline entry to any dog that presents behaviour issues which may be dangerous or disruptive to a group class, in private lessons, or to the instructor. If your dog is determined to be unsuitable to participate in group classes, you will be referred to private lessons, and given a full refund for any remaining sessions.

Invoices are due and payable upon receipt and at or prior to our first group class or private lesson. Payment can be made by e-transfer or cash.

A full refund will be provided if we are notified of cancellation at least five days prior to the first lesson. If a dog is unable to attend due to an injury, illness, or start of heat cycle during enrolment, you will receive a credit for any remaining lessons toward a future class.

All dogs must be up to date with their regular vaccination schedule (including distemper, rabies, bordatella, parvovirus, and leptospirosis). You must provide proof of vaccination prior to the start of the first class or lesson. For fully vaccinated dogs, a Titers test is also accepted.

If minimum enrolment for a group class is not met prior to the first lesson the class may be combined with another, rescheduled, or cancelled. In the event a class is changed you may be transferred, receive credit toward a future class, or receive a full refund.

Participation in all class sessions is highly recommended as we build on previous lessons as we progress.

Please allow 1.5 hours for our first session. All following lessons are 1 hour long. Be sure to book all follow up lessons at once to ensure you find dates and times that work best for you. **Lessons must be booked no more than a week to 10 days apart to ensure we maintain momentum.

Each Training Package is designed to provide your dog with the skills they need to meet your training goals. In order to maintain training momentum lessons should be scheduled every 7-10 days. All lessons in your Training Package must be completed prior to the allocated training period after which they expire. If you encounter extenuating circumstances please contact me ASAP prior to expiry.

● Standard 8 lesson package, 4 months from the first lesson
● Focused 6 lesson package, 3 months from the first lesson

Please do not bring your dog to class if they are not well or in heat. Diarrhea, vomiting, lethargy or other changes in health or behaviour should be addressed by a veterinarian before your dog attends class.

We reserve the right to refuse service to any pet for any reason including, without limitation, if it appears that the pet is sick, injured, in pain, or that its behaviour could jeopardize the health and safety of other pets or our staff. Although we carefully screen all applicants, occasionally we discover that this is not an appropriate service for every dog. We reserve the right to permanently remove a dog from our services at any time.

Family members are encouraged to attend group classes. To protect the safety of everyone in class, canine and human alike, please follow these class rules:

● Children under the age of 12 must be accompanied by a second adult and under parental control at all times.
● Running or yelling in class is not allowed.
● Children should not approach or pet any other dog in class without permission from the dog’s owner.