Intake: Private Dog Training
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Our Service Commitment
Safety:
Your pet’s safety and well-being is our first priority. We will take every precaution to ensure a positive and safe experience.
Training Protocol:
We believe your dog is doing the best they can with the knowledge they have. We use positive reinforcement, rather than corrections, to teach the dog what we want instead of just saying “No!” We stand behind the training methods we use, which are based on the scientific principles of how dogs learn. From experience we know that, correctly applied, these methods are highly effective. Please note, the individual success of you and your dog depends on your commitment to your dog’s training. Therefore, we cannot guarantee success.
Policies
Payment & Refunds:
Invoices are due and payable upon receipt, prior to our first session. Payment can be made by e-transfer or cash. A full refund will be provided if we are notified of cancellation at least 3 business days prior to the first lesson.
Booking Lessons:
Please allow 1.5 hours for our first session. All follow-up lessons are 1 hour long. I recommend booking follow-up lessons well in advance to ensure you find times that work best for you. *Lessons must be scheduled no more than 7-10 days apart to ensure we maintain training momentum.*
Training Packages:
Each Training Package is designed to provide your dog with the skills they need to meet your training goals. All lessons in your Training Package must be completed prior to the allocated training period after which they expire. If you encounter extenuating circumstances please contact me ASAP prior to expiry.
Standard 8 lesson package, 4 months from the first lesson
Focused 6 lesson package, 3 months from the first lesson
Targeted 4 lesson package, 2 months from first lesson
Behaviour & Safety:
We reserve the right to refuse service to any pet for any reason including, without limitation, if it appears that the pet is sick, injured, in pain, or that its behaviour could jeopardize the health and safety of other pets or our staff. Although we carefully screen all applicants, occasionally we discover that this is not an appropriate service for every dog. We reserve the right to permanently remove a dog from our services at any time.
